Read the Letter Carefully

Before jumping to conclusions, take the time to understand what SARS is actually asking for.

• Is it a verification request (e.g. to confirm submitted tax or VAT data)?
• A letter of demand for outstanding tax?
• A notice of audit or inspection?

📌 Tip: Don’t ignore even informal-looking messages—SARS communications can vary in format but are always serious.

Check the Deadline and SARS Reference Number

Most SARS letters have a deadline—often 21 business days—to respond, submit documents, or lodge an objection.

Write down:

• The deadline date
• The SARS reference number
• Any instructions or forms you’re required to complete

📌 Tip: Mark the date in your calendar immediately. Missing it could lead to penalties, interest, or legal escalation.

Gather the Right Supporting Documents

Depending on the nature of the letter, SARS may request:

• VAT submission records
• Proof of payment
• Financial statements or trial balances
• Invoices, receipts, or supplier documents
• PAYE submissions and IRP5s

📌 Tip: Make sure all documents are complete, clearly labelled, and match your submissions. This step alone can prevent audits from dragging out.

Don’t Guess—Get Professional Help

At Bletchleys, we regularly help SME owners:

• Interpret SARS correspondence
• Prepare proper supporting documentation
• Submit responses on time
• Prevent escalation and penalties

We’ve even resolved cases where clients had no idea their bookkeeper had missed multiple submissions.

Put Systems in Place to Avoid Future Surprises

A SARS letter is often a symptom of a deeper problem—outdated books, missed submissions, or non-compliant records.

Once the immediate issue is sorted, ask:

• Are my VAT and PAYE always submitted on time?
• Is someone monitoring compliance deadlines?
• Are my financials up to date?

📌 Tip: Outsourcing to Bletchleys means you never have to worry about these questions again. We keep your books clean, compliant, and audit-ready.